Getting Started
You just picked up a Kyler Holland product — presets, transitions, LUTs, motion graphics, sound effects, or more. This page walks you from checkout to your timeline in a few minutes.
Start here after purchase
Work through the steps below in order: download → extract → install. If something breaks, jump to Troubleshooting or your product's help page in the sidebar.
Quick start
- Download the
.zipfrom your confirmation email, or sign in to your account and open Orders. - Extract the archive on your computer. Do not drag the
.zipinto Premiere — use the files inside. - Install using the method that matches your file type (
.prfpset,.prproj, MOGRT,.cube, etc.). - Open your product in the sidebar for pack-specific steps, tutorials, and tips.
How to download your products
Right after you purchase
When checkout is complete, look for a confirmation email:
- From: KYLER HOLLAND (
[email protected]) - Subject: Thanks for your purchase! Download your assets now
- Open the email and click View your order.
- On your order page, click Download next to the product
.zipfile. - Extract the
.zipon your computer, then follow the install steps for your product.
Each order usually includes two downloads:
Check spam
Search for Thanks for your purchase! Download your assets now from [email protected]. If you don't see it within a few minutes, check your spam or promotions folder.
Download again later
Lost the email, got a new computer, or need a fresh copy? Your purchases stay in your account:
- Go to Sign in.
- Enter the email address you used at checkout.
- Open Orders in the sidebar.
- Find your purchase and click View order.
- Click Download on your order page.
Free products also go through checkout and appear under Orders — re-download them the same way as paid products.
For updated pack files and version notes, see Downloads & updates.
Can't sign in?
Use the same email from your purchase receipt. If you still can't access your order, contact support.
Install your products
KH packs use different file types depending on what you bought. Match your download to the right workflow:
Open How KH products install for full steps, example products, and version-folder tips.
Then find your product in the sidebar for install notes, tutorials, and troubleshooting specific to that pack.
Find help fast
- Search — Use the search box at the top of any page.
- Browse products — Pick your pack from the sidebar or all products.
- Watch a tutorial — Tutorial index
- Common fixes — Troubleshooting & FAQ
- Still stuck? — Contact support
Can't find your product or need a hand? Reach out to support with your order email and product name.